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- Never share your password or User ID with another person. If you suspect someone has obtained this information, contact Kennebec Savings Bank immediately.
- Choose your password carefully. Do not choose easily guessed terms such as a pet’s name or your child’s birthday or name.
- Never provide confidential information unless you started the conversation. Never answer an email, pop up, phone call, letter, etc. that asks for personal information. Kennebec Savings Bank will NOT ask for this information, ever!
- Do not click on a link provided in an email or enter information in a pop up window. Go to the website yourself and from there, navigate to the area of interest.
- Do not use public computers or wireless networks to conduct confidential activities. This includes wi-fi hot spots, kiosk computers, and cyber-cafes.
- Shred all documents that contain personal, sensitive or confidential information before discarding.
- Always have up-to-date anti-virus and anti-spyware applications active on your computer. If it they are not up-to-date, then you are not fully protected.
- Never open suspicious or unexpected attachments. Viruses or worms often infiltrate your computer via attachments.
- Protect your computer with a firewall.
- Install new security updates as soon as they become available. They may be referred to as updates, patches or hotfixes.
- Store your two-factor authentication in a safe and secure, yet still accessible, location. You'll need it handy each time you sign-on to Internet Banking.
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